For chiropractic & physiotherapy clinic owners
First we measure what your clinic is actually missing, one week, your own numbers. Then we build the follow-up system around the software you already run, and keep running it for you.
Built for chiro and physio clinics. Humans stay in the loop. Results tracked from day one.
Prefer the whole story? It's all below. ↓
Before you spend another dollar on ads, close the gaps quietly draining patients from your clinic.
See if your clinic qualifiesRe: The two leaks quietly draining new patients from your clinic, and the week of honest measurement that makes them visible.
Dear clinic owner,
The patient you lost today never showed up on any report.
A new patient picked up the phone this morning and called your clinic. Nobody answered. Maybe your front desk was with someone, maybe it was lunch, maybe the call came in at 5:58pm. Doesn't matter why. Within 60 seconds that patient called the clinic down the street, booked there, and you'll never know it happened. There's no missed-patient line on your end-of-day report. The leak is invisible, which is exactly why it keeps running.
How many callers slip out through those windows at your clinic? Honestly, nobody knows, including you. That's not a criticism. Nothing in your software counts a call that never became a booking. The first thing we do is count it: one week, your phone lines, your real number. Not an industry chart.
That's not a marketing problem. You already spent good money getting that phone to ring in the first place. The patient was yours. You just weren't there to catch them.
Now multiply it by every empty chair.
The missed call is only the first place patients slip out. Across healthcare settings, no-show rates average about 23% (per a systematic review of 105 studies), and every no-show is a patient you already paid to acquire. You've probably built a defence already: card on file, a fee policy, reminders. Good. Keep it. But notice what it defends: bookings that exist. Your no-show policy guards the front door while the caller who never booked at all walks down the street. Meanwhile your front desk burns hours every week on reminder calls and rebooking chases, time that should go to patients in the room, not to voicemails.
None of this shows up as a crisis. It shows up as a clinic that feels busy but never quite grows, a schedule with holes you cannot explain, and a front desk that is always a little underwater. The money isn't lost on the ad. It's lost in the ten seconds after the phone rings.
You don't have a marketing problem. You have a leak.
More ads just pour more water into a leaking bucket. Before you spend another dollar driving calls, plug the two places those calls and patients slip out first: the call nobody answered, and the appointment nobody kept. That's the whole job of the 7-Day Clinic Rescue.
Isn't this just the reminder feature in my booking software?
Fair question, and the honest answer matters. Your booking software's reminder is a great tool, and you should keep it. But a reminder only fires once a visit is already on the calendar. It does nothing for the bigger leak: the call that never became a booking at all, the one where a patient called, got no answer, and moved on before your reminder had anything to remind them about.
That's the gap missed-call rescue closes, and it's why this is a done-for-you build rather than another app. We design the whole system around the tools you already run and then we manage it, so nothing new lands on your front desk to learn or babysit.
We've already built this for a clinic like yours.
A Toronto clinic came to us running a 20-year-old desktop scheduler its whole practice depended on. Most agencies told them it couldn't connect to anything modern, so they should rip it out and start over. We didn't buy that. We connected that legacy desktop scheduler to a modern CRM in real time, then layered automated reminders, digital intake forms, and a custom reporting dashboard on top, giving the practice its first real view of its own numbers.
That's the difference. We build custom systems around what a clinic already uses, instead of handing you a one-size-fits-all template and wishing you luck. If it can be connected, we'll connect it.
Step 1
A free leak audit call. We find where patients are slipping out.
On a short call we map your current setup: how calls are handled, what your no-show rate looks like, which practice management software you run (Jane, Cliniko, or anything else), and where the gaps are. You leave the call knowing your two biggest leaks, whether or not you work with us.
Step 2
We build it around your software, live within 7 days.
We design the rescue system around your clinic's actual call patterns, software, and workflow, then build it and run it. Live within 7 days, because we are connecting and configuring proven systems, not writing software from scratch. And we keep operating it after go-live, week after week; this is not a setup that gets handed over and left to drift. Your staff just uses it.
Step 3
Tracked results for 30 days, measured against your baseline.
We capture your current missed-call and no-show rates in week one, then report every rescued call and prevented no-show against that baseline for 30 days. You finally see the leak close in real numbers.
The 7-Day Clinic Rescue: five systems that plug the leak, wired into what you already run.
What we install, live within 7 days
- Missed-Call Rescue. Every unanswered call instantly triggers a text: "Sorry we missed you, want to book?" It catches patients before they call a competitor.
- Speed-to-Lead Auto-Response. Web inquiries get an instant reply, not a next-day callback.
- Automated Appointment Reminder Sequence. Multi-step, beyond what stock reminders cover, to close the no-show gap.
- 24/7 Online Booking and Confirmation. Patients book themselves, day or night, no phone tag.
- Simple Reporting. Calls rescued and no-shows prevented, visible to you, the owner.
Live in 7 days. Five systems wired into the tools you already run, then handed over already working. For the first 30 days after go-live, we report the rescued calls and prevented no-shows straight back to you, measured against the week-one baseline, so the change is a number you can point at, not a promise you have to trust.
Who this is for, and who it isn't.
It is for owner-operators and directors of chiropractic and physiotherapy clinics, solo-to-small-group practices that are busy but watching patients slip through missed calls and empty chairs.
It probably is not for you if you are not the decision-maker, or if you are looking for a cheap self-serve app to configure yourself. We build and manage this for you, and we work with a limited number of clinics at a time. We serve clinics across the United States and Canada: our tool chain is HIPAA-compliant for US practices, and Canadian clinics get the same system with CASL-compliant messaging throughout.
Book your free leak audit.
A 20-minute call. We map your two biggest leaks. No cost, no obligation.
Questions clinic owners actually ask us.
Don't I already have this with my booking software?
Most booking software reminds patients about visits they've already scheduled. We catch the calls that never became a booking at all, the ones where a patient called, got no answer, and moved on. We also build and manage the whole system around your existing tools, rather than handing you another app to configure yourself.
Will a robot be talking to my patients?
No, and we think that instinct is right. A patient in pain shouldn't have to negotiate with a machine. The routine gets handled quietly: a text back when a call goes unanswered, an instant reply to the overnight web form, confirmations and reminders on schedule. The moment anything needs judgment, a real question, a worried voice, an unusual request, it routes to a person. Your person. What we remove is the silence, not the humans.
Will this work with my practice management software?
Yes. We specialize in connecting existing and legacy systems, including Jane, Cliniko, ChiroTouch, WebPT, and others. If it can be connected, we connect it; your team keeps the screens they already know.
Do I need to switch tools?
No. We connect what you already use.
How much time does this take from my staff?
Minimal. We build it and manage it; your team just uses it.
What if it doesn't work?
We agree on your baseline in week one, then track every rescued call and prevented no-show against it for 30 days. If the numbers are not improving, we keep working on it. We will walk you through the full terms on your audit call.
Why only 7 days?
We're connecting and configuring proven systems, not building software from scratch. That's what makes the timeline realistic.
We track every rescued call and no-show for 30 days, measured against your baseline.
Before we build anything, we capture your current missed-call and no-show rates. Then we report against that baseline for 30 days, so the improvement is something you can see in numbers, not something you take on faith. Honest measurement, from the first day the system is live.
P.S. Remember the two leaks: the call nobody answered, and the appointment nobody kept. The free leak audit shows you both in 20 minutes, and the 7-Day Clinic Rescue closes them for you inside a week. Book your free leak audit here.
P.P.S. Worried it won't work with your old scheduler? That is exactly the kind of setup we specialize in connecting. Bring it to the call.